Dispute System Assessment and Design
To effectively address workplace conflicts, it is essential to establish a structured approach and authoritative framework for resolution.
Our approach to dispute system design involves assessing current means of managing disputes, policies and procedures, who is involved, dispute types and the associated costs. We then design a comprehensive pathway that efficiently manages issues as they arise, minimising potential harm and fostering a conducive work environment.


Having an Effective Dispute System
Enhances Efficiency. A well-designed dispute system streamlines conflict resolution processes. This minimises disruptions and allowing employees to focus on their tasks, thus improving overall productivity.
Promotes Fairness and Equity. By providing clear guidelines and procedures for resolving disputes, employees feel confident that their concerns will be addressed fairly. This will foster a culture of transparency and trust, leading to higher employee satisfaction and retention rates.
Legal Compliance. Effective dispute system design ensures that workplace conflicts are managed in accordance with relevant laws and regulations, reducing the risk of costly litigation and protecting the business’ reputation.
