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Mediation Services
Mediation can be used at any time! It is wise for parties to not wait until their differences have escalated into a dispute before engaging in mediation.
We recommend that businesses include a voluntary mediation clause in their policies and advocate for informal mediation to discuss differences before they escalate.
We offer clients the option of face-to-face and online mediation, to suit the needs of the individuals.
What is Mediation?
Mediation is a voluntary and confidential process in which a neutral third party, the Mediator, facilitates discussions between two or more disputing parties, and actively assists them work towards a negotiated agreement.
Mediation can be used to resolve
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Disagreements and communication breakdowns between co-workers, employees, managers, departments.
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Complaints, grievances, investigations procedures, including: bullying and harassment, discrimination, unfair dismissal.
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Disagreements over workload distribution, performance evaluations, or policy and process interpretation.
Benefits of Mediation
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Unlocks productivity and collaboration. Workplace mediation cultivates a culture of mutual understanding and communication, minimising conflicts and maximising productivity.
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Enhances employee satisfaction and minimizes psychosocial hazards. By fostering a collaborative environment and addressing grievances effectively, mediation boosts morale and job satisfaction among team members.
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Saves time and resources. With its efficient and cost-effective approach, mediation helps individuals resolve conflicts proactively, saving both time and financial resources that would otherwise be spent on prolonged disputes or legal proceedings.​
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